Privacy Policy

1. Introduction

At Lytixa ("we", "our", or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. By using Lytixa, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our "Service".

We're committed to protecting your privacy and being transparent about how we collect, use, and share your information.

2. Information We Collect

We collect several types of information from and about users of our Service, including:

• Personal Information: This includes information that can be used to identify you, such as your name, email address, and payment information.
• API Connection Data: When you connect to cryptocurrency exchanges via API, we collect and process trading data, account balances, and transaction history from those exchanges.
• Usage Data: We collect information about how you interact with our Service, including the features you use, the time spent on the Service, and the pages you visit.
• Device Information: We may collect information about the device you use to access our Service, including the hardware model, operating system, and browser type.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and maintain our Service
• To process your subscription payments
• To analyze your trading data and provide insights and analytics
• To communicate with you about your account and provide customer support
• To improve our Service and develop new features
• To detect, prevent, and address technical issues and security breaches
• To comply with legal obligations

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.

API keys are encrypted using industry-standard encryption methods. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

If you request deletion of your account, we will delete your personal information within 30 days, except for information that we are required to retain for legal or legitimate business purposes.

6. Disclosure of Your Information

We may disclose your personal information in the following circumstances:

• Third-party service providers: We may share your information with trusted service providers who assist us in operating our platform, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
• Legal requirements: We may disclose your information if we believe it's necessary to comply with legal obligations, protect our rights, or ensure user safety.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We don't share your personal information with third parties except as described in this policy.

7. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to restrict or object to processing of your personal information
• The right to data portability
• The right to withdraw consent at any time, where processing is based on consent

You may request access to, or deletion of, your personal data by contacting us at the information provided below. We will respond to your request within a reasonable timeframe.

8. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take appropriate action.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

11. Additional Disclosures

We may also share your information in the following situations:

• To comply with legal obligations
• To protect our rights, property, or safety
• In connection with a business transfer or merger
• With your explicit consent
• To prevent fraud or security threats
• With service providers who help us operate our service (under strict "need to know" basis)